Frequently Asked Questions

How long will it take to receive my order?

We aim to ship orders within 1-2 business days. Delivery times vary depending on your location.

What payment methods do you accept?

We accept major debit & credit cards, such as Visa & Mastercard. Additionally, we offer alternative payment options like UPI for your convenience and security.

What is your return policy?

We do not have a customer-friendly return policy. If you are not satisfied with your purchase, you can reach out to us via watsapp at 8754445850. The item should be in its original condition with all tags attached.

How can I contact your customer support?

We are here to assist you! You can reach our customer support team by email at pkrgreens@gmail.com or by phone, which you can find on our contact us page. Our dedicated team is available during business hours to answer your questions and provide any necessary assistance.

Do you offer any offers or promotions?

Yes, we periodically offer discounts and promotions to provide our customers with the best value for their purchases. To stay updated on our latest deals, promotions, and exclusive offers, we recommend subscribing to our newsletter or following our social media channels.

I made payment and the amount got debited.But I dint get any confirmation. What can i do?

Do not worry. If we receive your order and the payment, you will surely receive a confirmation email within 6 hours of purchase.You can contact us after 6 hours so that we can verify from our end if we have received your order.

How do we ship orders?

We use ST courier as our delivery partner for all Tamilnadu orders and Speed post for rest of the India.

Tracking details in the website shows that it is still in processing stage.What can we do?

Dont worry again.Since we use our own shipping partner,tracking is not available at our website.It will show up only if we use the website's own shipping partner.Again, you can watsapp us for latest updates.

Cocopeat brick - 600gm